May 26, 2019

Some Important Points about Settling an Order

You are hereby asked to kindly consider the following points while settling your orders on Newsha website:


1. Payment through SEPA Direct Debit is processed using your IBAN (International Bank Account Number). It can take up to 14 business days to confirm the success or failure of a payment.

After confirmation of the payment, your order will be handled and processed.


2. Also, It can take some minutes for the bank to confirm the success or failure of a payment made by INTERNATIONAL PAYMENT.




please note:


When your payment is waiting to be confirmed, your order is assigned a "Pending" status and they are held in a Pending Order status until the bank confirms the payments.


So, coming to a pending order, do not re-place it and wait your order to be assigned a "fail/success" status:

Fail: the bank has not confirmed the payment.

Success: the bank has confirmed your payment and we will start to handle and process your order ASAP.


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